How to Sign Up for IDMERIT Support Portal?

Our support portal allows customers to log in to a our system and create a ticket to track their inquiry or issue. This ticket serves as a record of communication and helps both to track the progress of the resolution. The support portal is available 24/7, so you can create a ticket at any time and receive timely responses to their queries.

Additionally, having a support portal account enables you to access various resources such as knowledge bases, FAQs, and other support materials that can help them solve issues. You can also view the status of your tickets, view and export your tickets, update information, and manage your preferences.

How to sign up for a support portal account?

Signing up for a support portal account is a straightforward process. Here are the steps involved:

Step 1: Visit our Portal (https://idmerit.freshdesk.com/support/home) home page

Visit our portal web page by typing the support URL into your web browser or by clicking on a link above.

Step 2: Click on the "Sign Up" button

Once you are on the support portal page, look for a "Sign Up" or "Register" button on top right corner of your screen. Clicking on this button will take them to the registration page.

Step 3: Fill in the registration form

The registration form will ask for your information, such as their name and email address. Once you complete the form, click "Register" to submit your registration form.

Step 4: Verify the account

After submitting the registration form, customers may need to verify their account by clicking on a link sent to your email address. This step ensures that the account is legitimate and prevents fraudulent activity.

Step 5: Log in to the support portal

Once signed up, you can log in to the support portal using their email address and password. You can then create a ticket, access resources, and manage your account settings.